Every service area has its own Customer Care Champions. They work together with the Customer Care Manager (Louise) and the Customer Care Officer (Kate) to help look for ways in which customer service can be improved in their service area.
If you have an idea for an improvement (big or small), please talk to your Customer Care Champion about it.
List of our Customer Care Champions
- Benefits – Sam Cook
- Communications – Holly Whittingham
- Community Safety and Wellbeing – Lois Read
- CSU – Kate Butcher
- Democratic Services, Legal, Policy & Performance – Joe Blythman
- Development Management – Sue Read
- Dorking Halls – Kelly Twine
- Environment Health – Simon Butcher-Collier
- Finance – Pauline Rose
- Housing – Liz Hyan
- HR – Renae Howell
- ICT – Tine Lapere
- Mole Valley Life – Steve Jones
- Parking and Parks – Emma Bell
- Planning Policy – TBC
- Planning Support and Building Control – Jonathan Keepen
- Property – Graeme Bridger
- Revenues – Martyn McEwan